vk111 Terms & Conditions — Platform Rules for All Players
These Terms & Conditions govern your use of the vk111 platform. Please read them carefully before registering an account or placing any bets. By accessing vk111, you confirm that you have read, understood, and agreed to these terms in full.
At a Glance
Key Terms You Should Know
This summary highlights the most important points from the full Terms & Conditions below. It does not replace the full document — please read all sections carefully.
Age Requirement: 21+
You must be at least 21 years of age to register and use a vk111 account. Age verification is conducted at registration and may be requested again at withdrawal. Any account found to belong to an underage player will be suspended immediately and the balance held pending review. 21+ only — no exceptions.
One Account Per Person
Each player is permitted to hold exactly one active vk111 account. Duplicate accounts — whether created intentionally or inadvertently — are strictly prohibited and will result in all accounts being suspended pending investigation. Bonus balances from duplicate accounts are forfeited in their entirety without exception.
Bonuses Have Wagering Requirements
All promotional bonuses — including welcome bonuses, reload bonuses, free spins, and cashback offers — are subject to wagering requirements before withdrawal is permitted. Wagering requirements, eligible games, time limits, and maximum withdrawal caps are specified in the relevant promotion's terms. Attempting to exploit bonus offers will result in account suspension.
All Balances in Bangladeshi Taka
vk111 operates exclusively in Bangladeshi Taka (৳). All deposits, withdrawals, bonuses, and game stakes are denominated in ৳. No currency conversion is applied within the platform. Minimum deposit is ৳500. Withdrawal processing times vary by method — bKash and Nagad withdrawals typically complete within 30 minutes during 10AM–11PM BST peak hours .
Account Security is Your Responsibility
You are solely responsible for maintaining the confidentiality of your vk111 username and password. vk111 will never ask for your password via email, live chat, or phone. Any activity conducted through your account — whether authorised by you or not — is your responsibility until you formally notify vk111 of a suspected breach.
Prohibited Conduct
Fraud, collusion, use of automated betting software, exploitation of software errors, and any form of money laundering are strictly prohibited. vk111 reserves the right to void bets, suspend accounts, and withhold balances where prohibited conduct is detected. Suspected illegal activity may be reported to relevant authorities.
1 Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and vk111 ("vk111", "the Platform", "we", "us", "our") governing your access to and use of the vk111 website located at https://vk111.io and all associated services, products, software, and content offered therein (collectively, the "Service").
By accessing the vk111 website, completing the registration process, making a deposit, placing a bet, or otherwise using any part of the Service, you confirm that you have read, fully understood, and unconditionally agreed to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated into these Terms by reference.
If you do not agree to any part of these Terms, you must immediately cease using the vk111 platform and close your account. Continued use of the Service following any published amendment to these Terms constitutes your acceptance of the revised Terms.
Important Notice: These Terms are written in English. In the event of any inconsistency or ambiguity, the English-language version of these Terms shall prevail. vk111 reserves the right to update, modify, or replace any part of these Terms at any time. Changes take effect immediately upon publication on the website. It is your responsibility to check these Terms periodically for updates.
2 Eligibility & Registration
2.1 Age Requirement
The vk111 platform is strictly restricted to persons aged 21 years or older. By registering an account, you warrant that you are at least 21 years of age. vk111 will request documentary proof of age at registration and may request further verification at any point during your use of the Service — particularly prior to processing any withdrawal request.
2.2 Geographic Eligibility
vk111 primarily serves players located in Bangladesh. You are responsible for determining whether online gambling is lawful in your jurisdiction prior to registering an account and placing bets. vk111 makes no representation that the Service is appropriate or available for use in locations outside its primary service area. Players accessing the Service from restricted jurisdictions do so at their own risk.
2.3 Registration Process
To create a vk111 account you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid mobile number. You must promptly update your account information if any of these details change. vk111 reserves the right to request certified documentary evidence to verify any information provided at registration, including but not limited to:
- A government-issued photo identification document (National ID card, passport, or driving licence)
- Proof of current residential address (utility bill, bank statement, or official correspondence dated within 90 days)
- Proof of ownership of the payment method used for deposits (e.g., screenshot of the registered bKash or Nagad account)
- Source of funds documentation where required for compliance purposes
2.4 One Account Policy
Each individual is permitted to hold only one active vk111 account. Registering multiple accounts — whether using different names, email addresses, mobile numbers, or payment details — is strictly prohibited. Where duplicate accounts are identified, all accounts will be suspended pending investigation. Any bonus funds credited to duplicate accounts will be forfeited. Deposited funds in a confirmed duplicate account may be returned to the payment source used, less any applicable processing fees, at vk111's sole discretion.
Warning: Providing false information during registration, including a false date of birth to circumvent the 21+ age restriction, constitutes fraud. vk111 will report such conduct to relevant authorities and will forfeit all balances held in the account.
3 Account Management
3.1 Account Security
You are solely responsible for maintaining the confidentiality of your vk111 login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party. vk111 will never ask for your password through any communication channel, including live chat, email, or phone. Any activity conducted through your account using your login credentials — whether authorised by you or not — will be treated as activity authorised by you until you formally notify vk111 in writing of a suspected unauthorised access.
3.2 Account Suspension and Closure
vk111 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, if there is reasonable suspicion of:
- Breach of any provision of these Terms
- Fraudulent activity, money laundering, or use of the account for illegal purposes
- Provision of false or misleading registration information
- Collusion with other players or manipulation of game outcomes
- Use of automated betting software, bots, or scripts
- Chargebacks or reversal of deposits by the player's payment provider
- Reasonable suspicion that the account holder is under the age of 21
Upon suspension, vk111 will conduct a review of the account activity. Where a breach is confirmed, any bonus balances will be forfeited. Real-money balances will be assessed and may be withheld pending investigation or returned to the source payment method as appropriate.
3.3 Player-Initiated Closure
You may request closure of your vk111 account at any time by contacting customer support at [email protected]. Prior to closure, all active bets will be settled according to standard rules, any pending withdrawal requests will be processed, and any remaining real-money balance (excluding any bonus funds that have not met wagering requirements) will be returned to your registered payment method. Account closure does not automatically constitute self-exclusion for responsible gaming purposes — if you are requesting closure due to a gambling concern, please explicitly request self-exclusion through the Responsible Gaming page.
4 Deposits & Withdrawals
4.1 Deposit Methods and Minimums
vk111 accepts deposits exclusively in Bangladeshi Taka (৳) via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳500. The maximum single deposit and daily deposit limits are displayed within your account dashboard and may vary based on your account verification status and payment method.
4.2 Withdrawal Conditions
Withdrawals are processed exclusively to the payment method used for the most recent qualifying deposit, and must be in the same name as the registered vk111 account holder. The minimum withdrawal amount is ৳1,000. Prior to processing any withdrawal, vk111 may require full identity verification including government-issued photo ID and proof of payment method ownership. Withdrawals will not be processed to any third-party account under any circumstances.
4.3 Processing Times
vk111 targets the following withdrawal processing times, measured from the point of approved withdrawal request:
- bKash & Nagad: Within 30 minutes during peak hours (10AM–11PM BST); up to 4 hours during off-peak hours
- Rocket & Upay: Within 1–2 hours during peak hours; up to 6 hours off-peak
- Bank transfers (Dutch-Bangla, BRAC, City, Islami, Sonali): 1–3 business days
- Visa & Mastercard: 3–5 business days depending on the issuing bank
These are target processing times only and are not guaranteed. Processing times may be extended where additional verification is required, during periods of high withdrawal volume, or due to circumstances outside vk111's control including payment provider outages.
4.4 Transaction Fees
vk111 does not charge fees for standard deposits or withdrawals. However, your payment provider (e.g., your bKash account operator or bank) may apply their own standard transaction fees. vk111 has no control over and accepts no liability for fees applied by third-party payment service providers.
Currency Reminder: All balances, deposits, withdrawals, and game stakes on vk111 are denominated exclusively in Bangladeshi Taka (৳). No currency conversion is performed on the platform. If your payment method operates in a different currency, conversion will occur at your payment provider's prevailing exchange rate, and vk111 accepts no responsibility for any resulting discrepancies.
5 Bonuses & Promotions
5.1 General Bonus Terms
vk111 offers a range of promotional bonuses to new and existing players, including but not limited to welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, IPL, and BPL cricket season. All bonuses are subject to the specific terms of the relevant promotion, which will be published on the vk111 promotions page at the time the offer is active.
5.2 Wagering Requirements
Bonus funds credited to your vk111 account are subject to wagering requirements before they may be withdrawn. Unless otherwise specified in the promotion's specific terms, the following general principles apply:
- Bonus wagering requirements must be completed within the time period specified in the promotion terms
- Not all games contribute equally to wagering requirements — live casino games, certain table games, and specific slot titles may contribute at a reduced rate or not at all
- The eligible game list and contribution rates for each promotion are published alongside the promotion's specific terms
- Maximum bet limits apply while a bonus is active — placing bets above the stated maximum during an active bonus period may result in forfeiture of the bonus and any associated winnings
- vk111 reserves the right to cancel any bonus and/or related winnings where abuse of the bonus system is detected
5.3 Bonus Eligibility
Bonuses are available to verified, eligible accounts only. Players who have self-excluded or opted out of marketing communications are not eligible for promotional bonuses during their exclusion period. Bonuses may not be claimed in conjunction with any other active bonus unless the promotion's specific terms explicitly permit this. vk111 reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice.
6 Betting & Gaming Rules
6.1 Acceptance of Bets
vk111 reserves the right to refuse or limit any bet at its absolute discretion, without obligation to provide a reason. Bets are not confirmed until you receive a written confirmation within the vk111 platform interface. In the event of a technical error or malfunction during the bet placement process, vk111 reserves the right to void the affected bet and return the staked amount to your account balance.
6.2 Sports Betting Rules
All sports betting at vk111 — including cricket (BPL, IPL, T20 World Cup, ICC tournaments, Bangladesh Tigers matches), football, kabaddi, and other sports — is governed by the specific sport and market rules published in the Sports Betting Rules section of the platform. In general:
- Pre-match bets are settled based on the official result at the conclusion of the match or event
- In-play (live) bets are accepted at the odds displayed at the time of placement and are binding once confirmed
- In the event of a match abandonment or postponement, settlement rules specific to each sport and market apply
- vk111's decision on the settlement of any disputed bet is final, subject to the formal dispute resolution process
6.3 Casino and Slot Game Rules
All casino games — including slots, live dealer tables, crash games, and instant-win titles — are governed by the individual game rules provided within each game interface by the relevant game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). In the event of a conflict between game provider rules and vk111 platform rules, the vk111 platform rules shall prevail. RNG-based game outcomes are determined by the game provider's certified random number generation system and cannot be influenced by vk111 or the player.
6.4 Voided Bets and Malfunction Policy
In the event of a platform malfunction, software error, or interruption that affects the outcome of a game or the display of odds, vk111 reserves the right to void all affected bets and return stakes to the affected accounts. "Malfunction voids all pays and plays" is a standard industry principle that applies to all games on the vk111 platform. No liability will be accepted for losses arising from platform malfunctions.
7 Prohibited Conduct
The following conduct is strictly prohibited on the vk111 platform. Engaging in prohibited conduct may result in immediate account suspension, forfeiture of all balances, and reporting to relevant law enforcement authorities:
- Registering more than one account, or accessing vk111 on behalf of a third party without explicit written authorisation
- Providing false, misleading, or fraudulent information at any stage of the registration or verification process
- Using automated betting software, bots, scripts, algorithms, or artificial intelligence tools to place bets or interact with the platform
- Colluding with other players, match-fixing, or exploiting insider information to gain an unfair advantage on sports markets
- Exploiting software bugs, errors in odds or game configurations, or any other technical vulnerability to gain financial advantage
- Using the vk111 platform for money laundering, terrorist financing, or any other illegal financial activity
- Initiating fraudulent chargebacks or payment reversals with your payment provider after deposits have been made and used for betting
- Harassing, threatening, or abusing vk111 staff through any communication channel
- Attempting to circumvent responsible gaming tools including self-exclusion measures by registering a new account
Anti-Money Laundering Notice: vk111 operates in compliance with international anti-money laundering (AML) standards. All accounts are subject to transaction monitoring. Where suspicious activity is identified, vk111 is required to file a report with the appropriate financial intelligence unit. Accounts under AML investigation will be suspended pending resolution, and access to funds may be restricted for the duration of the investigation.
8 Responsible Gaming
vk111 is committed to promoting responsible gambling practices across its entire player base. The vk111 platform provides a suite of responsible gaming tools accessible from every player account dashboard, including deposit limits (daily, weekly, and monthly), session time limits, reality check reminders, cool-off periods (temporary account restrictions of 24 hours to 6 weeks), and permanent self-exclusion.
If you believe your gambling is becoming a problem, or if you are gambling beyond your means, we strongly encourage you to make use of these tools immediately. You may also contact our support team at [email protected] or via WhatsApp at +880 1700 000111 at any time for confidential assistance. For detailed information about all available responsible gaming tools and external support organisations, please visit our dedicated Responsible Gaming page.
vk111 strictly enforces the 21+ age restriction. We use age verification technology at the point of registration and conduct ongoing checks to prevent underage gambling. If you are concerned that a minor is accessing gambling services, please contact us immediately.
9 Intellectual Property
All content on the vk111 platform — including but not limited to the website design, graphics, logos, text, images, game interfaces, software, audio, and video content — is the property of vk111 or its respective licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the vk111 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms.
You may not copy, reproduce, distribute, republish, download, display, post, transmit, or modify any part of the vk111 platform or its content without the prior written consent of vk111. Any unauthorised use of vk111 intellectual property is strictly prohibited and may result in civil and criminal liability.
10 Privacy & Data
vk111 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the vk111 platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. This includes data collected at registration, during account verification, in connection with deposits and withdrawals, and through your use of the platform's games and features.
vk111 will never sell your personal data to third parties for marketing purposes. Data is shared only with payment processors, identity verification providers, and other third parties as strictly necessary to provide the Service and comply with applicable legal obligations. All data is stored and transmitted using industry-standard encryption protocols. For full details of how your data is used, retained, and protected, please refer to the Privacy Policy.
11 Limitation of Liability
To the fullest extent permitted by applicable law, vk111 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the vk111 platform, including but not limited to:
- Loss of winnings due to technical malfunction, software errors, or service interruption
- Delays in deposit or withdrawal processing caused by third-party payment providers
- Unauthorised access to your account resulting from your failure to maintain credential security
- Any decision made by vk111 in relation to the settlement, voiding, or cancellation of any bet
- Loss of data or account information resulting from circumstances beyond vk111's reasonable control
vk111's total liability to you in respect of any claim arising under or in connection with these Terms shall in no event exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms shall operate to exclude or limit vk111's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
12 Amendments to Terms
vk111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, vk111 will publish the revised Terms on the website with an updated "Last updated" date at the top of the document. Where the changes are considered significant, vk111 may also notify active players via email or in-platform notification at its discretion.
Your continued use of the vk111 platform after the publication of revised Terms constitutes your binding acceptance of the updated Terms. If you do not accept the revised Terms, you must cease using the Service and may request account closure by contacting [email protected]. It is your responsibility to review these Terms periodically. vk111 recommends checking this page each time you access the platform.
13 Governing Law & Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with applicable international gaming regulations and the general principles of commercial law as applied in the jurisdiction in which vk111 is incorporated and licensed to operate.
In the event of any dispute regarding the interpretation or application of these Terms, or in connection with any bet, game outcome, transaction, or account decision, you must first contact vk111 customer support at [email protected] with a written description of your complaint. vk111 will acknowledge your complaint within 48 hours and endeavour to resolve it within 10 business days. If you are dissatisfied with vk111's resolution, you may escalate the matter through the formal dispute resolution mechanism detailed in vk111's Complaints Policy, available upon request from [email protected].
14 Contact Information
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the vk111 support team through the following channels. All contacts are provided as plain-text information — please do not reply to automated notifications.
- Email: [email protected]
- WhatsApp: +880 1700 000111
- Live Chat: Available 24/7 via the vk111 platform (10AM–11PM BST peak response)
vk111 aims to respond to all written enquiries within 48 hours. For urgent account-security concerns, please use live chat for the fastest response. These Terms were last reviewed and updated on 1 January 2026 and supersede all previous versions.
Have Questions About Our Terms?
Our support team is available 24/7 to answer any questions about these Terms & Conditions, your account, deposits, withdrawals, or game rules. You can also browse our FAQ for quick answers.